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FAQ - Tenant Questions


I need some legal advice because I am having problems with my landlord

The Community Legal Clinic can help. The Legal Clinic holds clinics in each area of the County one day a week. They also have duty counsel available at Landlord Tenant Board Hearings. The clinic is free and provides legal advice to tenants who need assistance regarding any problems that relate to the Tenant Protection Act. You should call 1-800-461-8953 for an appointment in your area.


My landlord wrote me a note telling to leave my apartment. What do I do?

A written note is not a legal way to evict you. The landlord must give you an official Landlord Tenant Board form to evict you no matter what the reason.


My landlord gave me an N4 form for non-payment of rent and it says I have to move in 14 days. What do I do?

The N4 form is the first step in the eviction process. No papers are filed with the Landloard Tenant Board at this point. If you owe the amount of money that is stated on the N4 form and you pay it within the 14 days the notice is cancelled. If you owe the money and cannot pay it within the 14 days the landlord can file with the Rent Tribunal on the 15th day for a Writ of Possession. Your should call the Community Legal Clinic at 1-800-461-8953 for advice.

You must file the dispute form that is attached to the notice WITHIN 5 DAYS if you wish to fight the eviction. It is very important that you plan to attend the hearing if you want to fight the eviction. You should call the Community Legal Clinic at 1-800-461-8953 for advice.


I got a notice from the Landlord Tenant Board that says my landlord has filed for eviction and a court date has been set.  What should I do?

You must file the dispute form that is attached to the notice WITHIN 5 DAYS if you wish to fight the eviction. It is very important that you plan to attend the hearing if you want to fight the eviction. You should call the Community Legal Clinic at 1-800-461-8953 for advice.


My landlord won't do repairs to my place. I want to hold back my rent to force him to do repairs.

YOU CANNOT WITHHOLD RENT BECAUSE THE LANDLORD DOESN'T DO REPAIRS. The landlord can evict you for non-payment of rent. You should give your landlord a written request to do repairs by a certain date. If the repairs are not done and they make your rental unit unsafe you may want to call your area Building Inspector who can issue work orders against the landlord. You may also wish to file a T2 for with the Landlord Tenant Board. The Board may find that you are entitled to a rent abatement because repairs were not completed. You should call the Community Legal Clinic at 1-800-461-8953 for advice.


I live in a room and the landlord told me I had to leave right away. Can he do that?

If you live in a rooming situation where you share a bathroom and/or a kitchen with the landlord, he can ask you to leave without notice. If your landlord does not share a bathroom and/or a kitchen he must follow the rules under the Tenant Protection Act to evict you for any reason. For more information click here.


My landlord is threatening to go into my place when I'm not there. What do I do?

It is illegal for your landlord to harass or discriminate against you. The landlord must give 24 hours written notice to enter your apartment for a specific reason such as necessary repairs (unless it's an emergency). You should call the Community Legal Clinic at 1-800-461-8953 for advice.